Shipping policy

Shipping & Delivery

At Genesis AeroLab, we are committed to delivering high-quality aviation and engineering kits safely and efficiently across the United States.
All orders are fulfilled through our trusted supplier network, ensuring consistent quality and reliable delivery.

🛠️ Order Processing

Orders are processed within 1–3 business days after payment confirmation
You will receive an order confirmation email once your order is placed
Once shipped, a tracking number will be sent via email

🇺🇸 Shipping to the United States

Estimated Delivery Time: 7–15 business days (based on supplier estimates)
Shipping Method: Carrier selected by our fulfillment partners (e.g., USPS or equivalent)
Tracking: Included with all orders

Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak periods.

💳 Shipping Costs

Shipping fees are calculated at checkout based on:

Product weight and dimensions
Delivery address
Selected shipping method

🎯 Free shipping available on orders over $50 USD

📍 Order Tracking

Stay updated on your delivery:

Use the tracking number sent to your email after shipment
Track directly via the carrier’s website
Need help? Contact us at genesisaerolab@gmail.com

🌍 Shipping Coverage

We currently ship to addresses within the United States only.
We are working on expanding to additional regions in the future.

⚠️ Lost or Delayed Packages

If your package has not arrived within 15 business days:

Check your tracking information for updates
Contact us at genesisaerolab@gmail.com with your order number

We will coordinate with our fulfillment partners to resolve the issue.

📝 Incorrect or Incomplete Address

Please ensure your shipping address is accurate:

We are not responsible for orders delivered to incorrect addresses provided by the customer
Address changes must be requested before the order is shipped